To learn more about the transition and what you can do to prepare, read on. You have until February 2022 to upgrade your phone. If you’re too busy to take action right now, no problem.

If you need to upgrade, find a new HD Voice-capable phone. If this sounds confusing, don’t worry! We’re going to make this process as easy as possible. See if your current phone is compatible with our HD Voice network by checking your device ID here. If you’re a new customer, you’ll either need to purchase an HD Voice-capable device from us or bring a device that’s HD Voice-capable and compatible with our network. Depending on what kind of phone you currently have, you may need an upgrade to continue using our network after February 2022. ) at the top right of the screen then click 'Manage Worlds' OR press M and from. This shift will mean faster, stronger, more reliable service for customers who currently use services on the 3G network.īut to use our network once 3G services are retired, you’ll need a High-Definition Voice-capable (HD Voice-capable) device that is compatible with Cricket’s HD Voice network. To get to the map screen from within your game, click the three dots (. Which is why, starting in February 2022, we’re retiring 3G service for all Cricket customers to make room for more improvements to our network. If you know you are ready to upgrade, click here to shop phones sold by Cricket.Īt Cricket, we’re always working behind the scenes to provide you with the best possible wireless experience.